Welcome to Pearce's Craft Shop LLC! We measure our success through customer satisfaction. We want to bring you the best products, at the best price, backed by the best service. In our experience, that's the only way to create lasting relationships with our customers.
Pearce's Craft Shop LLC has a small on-site retail building open to the public seasonally. Items listed online are also available for sale in our Store. We reserve the right to edit listings and transactions, adjust inventory quantities, change availability of items to made to order, and/or cancel a transaction if items have sold in our Store before we update the online listings for the day.
Pearce's Craft Shop LLC
11925 Neelyton Road
Shade Gap, PA 17255
10 am to 5 pm EST Monday thru Saturday
All designs are copyright © by Pearce's Craft Shop LLC. The trademarks/word marks "Pearce's Craft Shop" and "Cave Creek Primitives" are wholly owned by Pearce's Craft Shop LLC. All rights reserved. Unauthorized use in search marketing is strictly prohibited.
SECURE PAYMENT OPTIONS
Etsy keeps your payment information secure. Sellers don't receive your credit card information.
- American Express
- Apple Pay
- SOFORT Bank Transfer
- Etsy Gift Card
OTHER PAYMENT OPTIONS
- Pearce's Craft Shop LLC also accepts Personal Checks and Money Orders. All forms of payment must clear Bank processing before items are shipped. Personal Checks and Money Orders can be sent to our address listed in the Seller information section. Payments must clear the bank (usually 3 to 5 business days) prior to shipment. Orders awaiting payment will be held for 7 days before being returned to inventory.
* Please note Pennsylvania Residents will be charged Sales Tax on purchases.
Your files will be available to download once payment is confirmed.
The time needed to prepare an order for shipping varies. For details, see individual items. Orders placed after the daily cut-off time on Fridays, on Weekends or during High Volume Periods such as Holidays may take longer to process. Please contact us for estimated processing time and shipping date.
We Process and Ship FAST!!! We take great pride in processing your order as soon as it is received. If you decide you must cancel your order, please do so by calling Pearce's Craft Shop LLC at 814-259-3175 within 24 hours of order placement or before your item has been shipped whichever comes first. We can not issue a refund after your order has shipped.
CUSTOMS AND DUTIES FEES
Pearce's Craft Shop LLC regularly ships within the United States, some exceptions may apply please contact us. Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to Customs or other extenuating circumstances.
Shipping Fees are Estimated, over payment is refunded upon shipment. If the shipping amount is more than stated we will contact you for payment of the additional amount. All orders are shipped via the United States Postal Service and a Tracking Number will be emailed to you.
Shipping transit time will take an additional 3-8 business days depending upon destination. Transit times may vary and are dependent upon carrier. Shipping Companies do not guarantee delivery times to residential destinations. Saturdays, Sundays, and Holidays are not counted when calculating transit time.
Shipping Insurance is highly recommended and is the responsibility of the customer, please contact us prior to purchasing to request Shipping Insurance and the cost will be included in your shipping estimate.
Items returned via the Shipping Company due to invalid address or other reasons are the responsibility of the Customer. If the Customer wants the item(s) re-shipped, then payment of another Shipping Fee must be received before re-shipment.
Damages incurred during shipping are the responsibility of the Carrier and a claim by the Customer must be filed with the Carrier directly. Retain all packing materials for the claims process. You will need to contact the shipping company with your Shipping Insurance information.
Claims for Missing or Undelivered Parcels must be filed by the Customer with the Carrier. Pearce's Craft Shop LLC is not responsible for Items once they have shipped.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
WE GLADLY ACCEPT RETURNS
Just contact us within: 3 days of delivery
Ship returns back to us within: 7 days of delivery
- Refunds will not be issued beyond the above stated timeline.
THE FOLLOWING ITEMS CAN'T BE RETURNED
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom Orders (including Made To Order items)
- Personalized Orders
- Digital Downloads
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shipping fees are NOT REFUNDABLE. A 10% Re-stocking fee will be deducted from refund total which is used to pay for payment processing fees and re-listing fees for returned items. Credit on returned merchandise may take an average of 2 weeks to process depending upon original payment method.
For items received defective, please contact us immediately upon receipt of order. Customer is responsible for providing proof via digital photograph upon making claim of item defect. A suitable resolution will be made on a case by case basis.
Pearce's Craft Shop LLC will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
CUSTOM AND PERSONALIZED ORDERS
We welcome custom and personalized orders and take pride in crafting items to suit your needs when possible. Please contact us for more information.